Our Ethos

Crown
Tasting 2017

Partnership and value is something that runs right through our business. We like to act as a partner to our customers rather than just a supplier. It’s an ethos we’ve maintained right from when our family first started our wine merchant business in 1822.

 

We pride ourselves on our level of customer service and creating long-standing relationships built on loyalty, integrity and respect. It’s something we hold as intrinsically important as sourcing the highest quality wines from around the world.

We take it as our personal mission to help you provide distinctive and unique wines that will captivate your customers. We source our wines from producers that are generally like-minded family owned wineries, as well as being exclusive to us, where possible. This allows you to create your wine list to appeal to your individual customers, with wines you won’t find cropping up in the supermarkets.

 

To support our ethos we are delighted to have been awarded the following quality marks:

Investors in People, Silver Award

Quality Assurance marks ISO9001 and BRC

 

Both of these awards confirm that we are committed to providing the highest quality control throughout the business, which allows you to trade with us with the utmost confidence.

"A modern Company with old fashioned principles - they make me feel that, as a customer, I am their priority."

- Joe Naughalty, MW.