Deliveries & bank holiday opening hours

Union Jacks on the Mall

As thousands of people make their way into London this week to pay their respects to Her Majesty Queen Elizabeth II, Buckingham Palace and the surrounding areas will be busier than usual with several road closures. These closures are causing major disruptions to traffic and our drivers are experiencing severe difficulties delivering to our London customers in a timely manner.

We apologise for any delays to your orders. In these circumstances, we may not be able to meet delivery windows and therefore greatly appreciate your patience as we make every effort to get your wine to you. We anticipate this situation getting more difficult as the week goes on and assure you that we will try our utmost to continue to deliver our normal, high-quality service to you.

To see the planned road closures, please see below:

Google Maps

As well as these delays, we would like to inform you of our opening hours ahead of the Bank Holiday on Monday 19th September, for Her Majesty Queen Elizabeth II's State Funeral.

Deliveries

Monday 19th September  - No deliveries will be made

Tuesday 20th  - Normal deliveries resume

 

Tiverton Deliveries

As normal on Tuesday 20th

 

3rd party carrier deliveries

Monday 19th September – No collections or deliveries available

Tuesday 20th  - Normal service resumes

Place order by Friday 16th at midday for Tuesday 20th delivery or later

 

Customer Service

Monday 19th September – 9am to 2pm

Tuesday 20th – normal hours resume

 

Please place your orders via email orders@ellis-wines.co.uk  or 020 8744 5550

 

Thank you for your understanding.

Team Ellis Wines